Companies are investing in smart assistants, chat bots and NLP offerings to stay up with the revolution happening in engagement, where consumers are using voice and text with non-humans to communicate with businesses at unprecedented levels.
Text analytics, and specifically, speech-to-text technologies are key here and will be the most predominant form of AI in businesses in 2019.
Here we discuss how companies are approaching this organizationally (sometimes starting with a chief customer officer), down to the specific technologies and strategies they’re implementing — for example, where they’re building on third-party platforms, and where they’re building in house.
The open source offerings are moving so fast, it’s hard to know where to begin — but what’s for sure is that needs to start somewhere!
​
Focus product areas: messaging, bots and smart assistants.
Focus functional areas: Customer-journey-through-conversion, customer support.
Agenda
General session: Day One
Wednesday
July 10th
8:00 am
Registration and Breakfast presented by Bold 360
9:00 am
Continental 1-4
Welcome - Stewart Rogers, Analyst-at-Large, VentureBeat
Opening Remarks - Matt Marshall, Founder & CEO, VentureBeat
9:15 am
Continental 1-4
Vanja Josifovski, CTO, Homes, Airbnb
Moderator: Matt Marshall, Founder & CEO, VentureBeat
Fireside Chat
9:40 am
Continental 1-4
Julie Choi, VP, Artificial Intelligence Products Group, Intel,
​Jessica Wang, VP Marketing, Mixpanel
Women in AI Breakfast Recap
9:50 am
Continental 1-4
10:15 am
Continental 1-4
Kevin Scott, EVP & CTO, Microsoft
Moderator: Deepak Agarwal, VP of Artificial Intelligence, LinkedIn
Fireside Chat
10:40 am
Continental 1-4
Companies: Cognitive Scale, Applied Brain Research, integrate.ai, AI Foundry, D-ID
11:10 am
Networking Break for industry verticals (Expo Ballroom):
​
-
Gaming
-
Manufacturing
-
Retail/Commerce
-
Finance
-
Health
-
Energy/Manufacturing
-
Government
12:35 pm
Lunch presented by Bold 360
Expo Open
1:30 pm
1:40 pm
Continental 1-4
Andrew Moore, Head of Google Cloud Artificial Intelligence
Moderator: Jana Eggers, CEO, Nara Logics
Fireside Chat
2:05 pm
Continental 1-4
Greg Brockman, Co-founder & Chairman & Ilya Sutskever,
Co-founder & Chief Scientist, OpenAI
Moderator: Kyle Wiggers, Staff Writer, VentureBeat
Fireside Chat
2:30 pm
Continental 1-4
Companies: Mesmer; Aperture Data; Spoke; Kinetica;
Inference Solutions
3:00 pm
4:20 pm
Break presented by Bold 360
5:30 pm
Cocktail Reception presented by Bold 360
Expo Open
General session: Day two
Thursday
July 11th
8:00 am
Registration & Breakfast presented by Bold 360
9:05 am
Continental 1-4
9:10 am
Continental 1-4
Diversity, Equity and Inclusion Strategic Overview
Rodney Sampson, Chairman & CEO, Opportunity Hub
9:20 am
Continental 1-4
John Fremont, Co-Founder & Chief Strategy Officer, Hypergiant
Moderator: Heidi Messer, Cofounder and Chairperson, Collective[i]
Fireside Chat
9:45 am
Continental 1-4
10:15 am
Continental 1-4
10:40 am
Continental 1-4
Companies: Skymind, Techsee, EngineML, Brainworks, Unravel
11:10 am
Networking Break for industry verticals (Expo Ballroom):
​
-
Gaming
-
Manufacturing
-
Retail/Commerce
-
Finance
-
Health
-
Energy/Manufacturing
-
Government
​
VIP Advisory (invitation only) - location Franciscan B
12:35 pm
Lunch presented by Bold 360
Expo Open
1:35 pm
Continental 1-4
2:00 pm
Continental 1-4
Amir Khosrowshahi, VP & CTO, AI Products and Jonathan Ballon, VP, GM iOt, Intel
Moderator: Maribel Lopez, Founder & Principal Analyst,
Lopez Research
Fireside Chat
2:25 pm
Continental 1-4
Jerome Pesenti, VP of AI, Facebook
Moderator: Matt Marshall, Founder & CEO, VentureBeat
3:30 pm - 5:00 pm
Yosemite C
Diversity, Equity and Inclusion in AI Roundtable
Hosted by: Rodney Sampson, Founder & CEO, OHUB
3:50 pm
Break presented by Bold 360
5:00 pm
6:30 pm - 8:00 pm